Insurance Claim

Efflorescence Stained Quarry Tiled Floor After Renovation Great Barr

Efflorescence Stained Quarry Tiled Floor Renovated in Great Barr

A client from Great Barr in North Birmingham discovered a leak in a water pipe, which had been running in to the Quarry tiled living room for some time. The leak was repaired but had resulted in a lot of water soaking into the quarry tiles. This led to a significant amount of efflorescence appearing as the floor dried out leaving them in a poor condition.

Efflorescence Stained Quarry Tiled Floor Before Cleaning Great Barr

I paid a visit to the property to see the condition of the tiles for myself and conducted a few tests to work out the best method to remove the efflorescence and restore the appearance of the quarry tiles. From this I worked out a quote which was submitted to my client’s insurance company.

Efflorescence Stained Quarry Tiled Floor Before Cleaning Great Barr Efflorescence Stained Quarry Tiled Floor Before Cleaning Great Barr

The job was then put on hold for a couple of months until the client’s insurance company agreed the claim. This as it turns out was not such a bad thing, as the floor needed time to dry out completely (aided with dehumidifiers) before work began.

Cleaning a Quarry Tiled Living Room Floor

On the first day I started by taking moisture readings from the floor, which were quite low, and confirmed the floor had indeed dried out. Next, I gave the floor a general clean using Tile Doctor Remove & Go, I used a strong dilution and sprayed it onto the floor allowing it to soak in for ten minutes. Then I went around the edges and corners with a piece of black scrubbing pad to get the awkward areas clean first. I then used a 120-grit carbide silicone pad fitted to a rotary machine to loosen up the dirt.

The floor was then rinsed with an air flex pro machine which applies water at high pressure to the floor and then simultaneously extracts the dislodged dirt with a built-in wet vacuum.

To deal with the efflorescence I applied Tile Doctor Grout Clean-up and worked it in with a 240-grit carbide pad as before. This product is acidic and is perfect for dissolving the alkaline salts that form efflorescence. The solution was then rinsed off and extracted as before, and I set up a couple of air movers to aid drying the floor, for a couple of hours.

Sealing a Quarry Tiled Living Room Floor

Before leaving for the day I applied a coat of Tile Doctor Stone Oil and let that soak in for twenty minutes before towelling off the excess, the floor was then let to dry off fully overnight, again I left a couple of air movers in place to assist with the drying.

The next day I applied two coats of Tile Doctor X-Tra Seal, leaving an hour between coats to dry. The Stone Oil and X-Tra Seal will give great protection going forward and give the quarry tiles a slight sheen which really lifts the appearance of the tiles. Another benefit of the sealer is it improves the colour of the tiles and being fully breathable it will allow moisture still in the floor to rise through and evaporate at the surface.

Efflorescence Stained Quarry Tiled Floor After Renovation Great Barr Efflorescence Stained Quarry Tiled Floor After Renovation Great Barr

Finally, I buffed the Quarry tiles with a white pad to bring up their appearance even further. My client was very happy with what was a complete transformation to the floor and left the following review.

Very helpful insurance repair. Visited whenever necessary to give advice and helped with ongoing maintenance suggestions.
Before leaving took time to discuss aftercare cleaning for which I left them with a complimentary bottle of Tile Doctor pH Neutral Tile Cleaner.

Efflorescence Stained Quarry Tiled Floor After Renovation Great Barr

Professional Restoration of a Quarry Tiled Living Room in Birmingham

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Flood Damaged Quarry Tiled Floor Before After Restoration Bearwood

Floor Damaged Quarry Tiled Floor Restoration Bearwood

My client contacted me regarding their quarry tiled floor which hadn’t been in a good condition for some time. A recent flood in the house, caused by a ruptured pipe in an upstairs boiler had only added to the problem. As you can see from the before pictures, the floor was in a sorry state. On the plus side the flood had led to an insurance claim which would cover the cost of the restoration.

I visited the property and did a test clean on a section of Quarry tiles which came up well. The client was happy the result and agreed to go ahead, my quote was agreed, and the job booked in. The property was in Bearwood which is in the southern part of the Birmingham suburb of Smethwick.

Flood Damaged Quarry Tiled Floor Before Cleaning Bearwood

Cleaning and Repairing a Quarry Tiled Kitchen Floor

The client also needed some Quarry tiles replacing due to them being broken and damaged. So before returning my first task was to source some replacement quarry tiles that would be a good match for the existing. Fortunately Quarry tiles are still popular and I was able to find a set of reclaimed tiles that would make good replacements.

I was able to get the replacements delivered in time for the job starting which was just as well as my first task would be to repair the floor. Fitting the replacements was tricky work as some of the tiles were up to two inches thick and came in various sizes and so had to be cut to size with a wet tile cutter. The tiles were a good match though and they were set in place. Later that day I was able to grout them in using a matching grout along with some other areas that needed re-grouting. By the end of the first day the floor was already looking much improved.

Flood Damaged Quarry Tiled Floor During Repair Bearwood Flood Damaged Quarry Tiled Floor During Repair Bearwood

The next day the floor was cleaned with a strong solution of Tile Doctor Pro-Clean. The solution is left on the tiles to dwell for about ten minutes so it can start to soak into the deep-seated dirt and break it down. The tiles were then scrubbed with a black pad fitted to a weighted rotary machine. The grout was also cleaned at this point using more Pro-Clean and a hand-help scrubbing brush.

There was also a fireplace hearth that needed cleaned, this also had to be cleaned by hand as the machine was too large. The floor was then rinsed with water and the resultant slurry extracted with a wet vacuum.

Flood Damaged Quarry Tiled Floor Before Cleaning Bearwood

The last part of the cleaning process was to give the tiles and acid-wash using a dilution of Tile Doctor Grout Clean-Up. This is an acidic product that can remove mineral staining and will also counter any alkaline salt deposits in the pores of the tile that could surface as the floor dries later. The floor was rinsed again and allowed to dry out for two days before I returned.

Sealing a Quarry Tiled Hallway Floor

On the final day I first confirmed the Quarry tiles had dried out were ready for sealing. I then sealed the tiles using Tile Doctor Colour Grow which is a fully breathable sealer that would protect whilst allowing moisture in the floor to rise through the tile. This sealer will also enhance the strong natural colour of the quarry tiles. The tiles were quite porous so four coats of sealer were needed, then after drying the floor was buffed with a white pad.

Flood Damaged Quarry Tiled Floor After Restoration Bearwood

The work transformed the floor and my customer was over the moon with the end result.

Flood Damaged Quarry Tiled Floor After Restoration Bearwood

For after-care I left the customer with a complimentary bottle of Tile Doctor Neutral Tile Cleaner. This is a pH neutral product that is safe to use on sealed surfaces and won’t prematurely erode the sealer.

 

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